Al Quds

A husband and wife team from Kota Bharu, Muhd Zamri and Razni Eliana founded a travelling agency named Al Quds in 2000. The company specialises in Islamic tourism for both domestic and international destinations providing comprehensive services including ticketing, tour packages, transportation and other related services.

It has six (6) branches across the nation including in Kota Bahru, Kuala Terengganu, Kota Kinabalu, Tawau and Bangi.

Al Quds was relatively a well-run business with minor business challenges namely finance process and IT system which were too basic and limited access to resources and guidance for further business expansion purposes.

ILTIZAM, together with PricewaterhouseCoopers (PwC) worked hand-in-hand to strengthen Al Quds’ finance process to be more efficient as well as implemented a comprehensive information technology (IT) system to support its growing business needs, especially in serving the Hajj market. This state-of-the-art IT system would equip Al Quds in serving its customers better by expediting bookings and indirectly increasing sales revenue, as well as enhancing its business analysis on profitable segments.

With all the initiatives, active mentoring and training, Al Quds was ready to serve the Hajj market.